DomainNamesGB.com are here to make your Internet
entry and development as smooth as possible. This section
answers some of the most frequently asked questions about
the Internet, although if you have any further queries, please
do not hesitate to email the GB team at support@DomainNamesGB.com.
Domain names are addresses used for the Internet. They enable
other Internet users to access your web site. Each country
has a different ending to their domain names - for example,
UK domain names end with .uk, whereas Australian names end
in .au.
A2
Buying a .com or .co.uk is the most popular choice as these
are the better known domain names. An Internet user who has
forgotten the extension of a particular company will generally
a .com or .co.uk first, so DomainNamesGB.com recommends purchasing
both if they are available. This increases the likelihood
of a user hitting your site first time.
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Many domain names have already been taken by companies or
individuals, so you may wish to search for slight deviations
on your requested domain names. Try using hyphens or initials
to find a free domain name that is relevant to you.
A4
Yes, you are the owner of your domain name. When you purchase
a domain name from DomainNamesGB.com, you are buying the license
to use that name for two years. After this period you have
the option to re-register and continue with the use of the
domain name. Other registration companies may charge the same
amount or more - but will only register the name for one year
- so beware!
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The only way to secure a place for the future of your brand
on the internet is to register your domain name now - before
a rival company beats you to it! Some individuals even purchase
domain names in bulk, only to sell them on at a later date
- for a massive profit. DomainnameGB.com recommends buying
all the main extensions for your domain name, so that potential
customers are sure to find your site as quickly and easily
as possible.
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No. When you purchase a domain name from DomainNamesGB.com,
it belongs to you - any advertising space you wish to use
on your site is completely within your control.
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You are free to move your domain name at any time. However,
due to our low costs and high standards in customer support,
we are certain you will remain a satisfied, long-term customer.
DomainNamesGB.com makes no charge for TAG transfers, or amendments
made to your domain name. If you do switch to another domain
name registration site, we always recommend that you read
the small print, as many do charge for such basic services.
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DomainNamesGB.com will send you a reminder 6 weeks before
your domain names is due for renewal. You will receive reminders
via post and email. Please ensure you keep us updated with
any changes to this information.
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If you would prefer to keep your existing email account,
DomainNamesGB.com can forward mail from your new address to
your existing one. There is a charge of £5 per annum
for this service for 2 years. Please make a note on your registration
form if you would prefer email forwarding.
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If you currently have a web site through your ISP e.g. freespace.virgin.net/yourname/
we can point your new domain name at this site. This means
that when someone types in www.yournewdomainname.com, they
will automatically be re-directed to your existing site.
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We understand that, during our association, you may change
email address or DNS address, if you do wish to change, simply
email support@DomainNamesGB.com
and we will implement the changes free of charge.
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In the UK you can pay up to £250 for a basic domain
name - and people do pay this! At DomainNamesGB.com, however,
we want to build lasting relationships with our customers,
and provide them with the full benefits of the GB service.
We provide telephone support for all customer enquiries, matched
with email support from 7am until 11pm. We have set out to
be competitive and sensibly priced, offering varying degrees
of service and options depending on YOUR requirements. We
aim simply to offer a high quality service at a reasonable
price with NO hidden costs.
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You can contact us Monday to Friday, 8am - 8pm , Saturday
and Sunday 9am - 5pm on 08707 520 571, or you may email us
at support@DomainNamesGB.com.
A14
If your site is not showing please check that you have named
your homepage either index.htm or default.htm. Also ensure
that you delete the files named index.asp and default.asp
which are already in your webspace, as they will prevent your
site from showing if not removed. Please visit
our web hosting help section in order to find full uploading
instructions.
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Please ensure that you are using the correct username for
your account. Please visit
our email help section in order to check your settings.
A16
In order to buy services with your domain (e.g. web space/email
accounts), you will need to login to your Control Panel which
can be accessed by clicking here.
For more details on our products and services, see below:
